![]() Option 1: Watch the Video From Our Vimeo Channel ![]() Were you initially able to hear the audio on the YouTube video? Or still not getting audio after you've verified your output settings? Time to move on to Step 2. ![]() Still getting no audio? Check your sound output settings, and adjust them accordingly. Try playing a video from another site, such as YouTube. Step 1: Test the Audio on a Different Video You might be getting no sound from one of our videos because one or more of your Adobe Flash plugin files may be configured incorrectly. You are attempting to view one of our videos (such as a webinar, Power Tip, or Trainer video) on Google Chrome, but are unable to hear the audio.
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